Terms & conditions

1. Acceptance of these terms and conditions.

When you access the Site and / or use our Services, you hereby declare and warrant that:

(a) You have read, understand and agree to comply with and be bound by these Terms and Conditions;

(b) Is a natural person of at least 18 years of age or a duly organized and validly existing company, organization or other legal entity that complies with the laws of the country in which it is established;

(c) You can enter into legally binding contracts; Y

(d) Tours of Galicia does not prohibit you from accessing and / or using the Site.

If you do not agree to be bound by these Terms and Conditions, you may not access and / or use the Site and / or our Services and must leave the Site immediately.

These Terms and Conditions should be read in conjunction with the Cancellation Policy and Privacy Policy as they are incorporated by reference into these Terms and Conditions.

2. Scope of Tours of Galicia services.

We operate the Site, which is an online marketplace platform that allows Guides to upload and post their Tours, and You to search and book Tours, post reviews, and process payments.

You can search for tours and guides using a variety of filters. Once you decide on a specific Tour, you can connect and contract directly with the Guides and through the Site.

We constantly update our Site and its functionalities. Therefore, we may modify and / or remove any functionality on the Site and / or introduce new ones from time to time.

We operate the Site, which is an online marketplace platform that allows Guides to upload and post their Tours, and You to search and book Tours, post reviews, and process payments.

You can search for tours and guides using a variety of filters. Once you decide on a specific Tour, you can connect and contract directly with the Guides and through the Site.

We constantly update our Site and its functionalities. Therefore, we may modify and / or remove any functionality on the Site and / or introduce new ones from time to time.

3. Reserve.

The Site lists many Tours uploaded by different Guides, each Tour contains a description of the features and elements included, such as the description and the itinerary (“Tour Terms”). You can send a message to the Guide with any questions about a specific Tour or to request a personalized Tour. You can also choose to make a reservation request to a Guide for a particular Tour by clicking the “Book Now” button, or any other button that can be modified. All Tours are invitations for you to make an offer to a Guide, except for last minute bookings (“Instant Bookings”) which can be automatically booked without acceptance from a Guide. Once the guide accepts and confirms your reservation request, there is a binding contract between you and the guide. Guides are free to accept or decline your reservation requests.

You should review the Tour Terms before making a reservation request to a Guide. Once the Guide accepts your reservation request, it will be subject to the Tour Terms. These Terms and Conditions will prevail over the Tour Terms with respect to your relationship with Tours of Galicia.

You understand and agree that due to ongoing disruptions related to the Covid-19 pandemic, Tours itineraries may be subject to changes that are beyond the control of the Guide. You agree that only changes that substantially affect the Tour itinerary will entitle you to cancel said Tour at no cost.

4. Payment.

All Guides set their own Tour prices, which fully compensate Guides for their services. Guides may change Tour prices without prior notice until a reservation has been made. Tour prices include all taxes.

It will ensure that each and every payment to the Guides is processed through the Site, or any other means that Tours of Galicia may determine.

You will pay for reservations by credit card or another form of payment available through the Site. We do not store credit card information. Tours of Galicia uses a third party service to process your payment information for all transactions made through Tours of Galicia. You authorize Tours of Galicia and its payment service partners to process your payments. These payment processing services are governed by the terms and conditions of those third party services and will apply to payments you make through their system.

Each Tour is displayed in its default currency. Your bank or credit card company may apply different fees and charges when selecting a currency other than your local currency.

5 cancellation policy.

This policy applies to reservations made on or after February 1, 2021. For the above policies, see below.

This page explains our Cancellation Policy. Anyone who books or makes a reservation offer for a tour on the Tours of galicia site (“You”) and any guide offering tours on the Shore excursion guides site (“Guides”) may cancel reservations and accept cancellations, refunds and / or refunds in accordance with the following terms and conditions.

How to cancel a reservation

All cancellations must be initiated by contacting Tours of Galicia Support through:

Send an email to info@toursofgalicia.com

Standard policy

You will receive a full refund less the PayPal fees of the tour deposit if you cancel at least 30 days prior to the tour start date. The time is calculated according to the time zone of the tour.

Our “Any Reason” Policy

The “Any Reason” policy during payment, you will be refunded the full amount of the deposit you paid to Tours of Galicia for the canceled tour, provided you initiate the cancellation at least 30 days before the tour start date. You will not be eligible for any refund if you initiate cancellation after the time on that date. The time is calculated according to the time zone of the tour.

If you cancel 7 days before the tour in accordance with Our Policy “Any reason”, we will issue you a credit equal to the amount you paid. This credit:
(a) is issued after the date of the tour,
(b) is valid for any tour published on our site,
(c) cannot be exchanged for cash,
(d) cannot be used to purchase gift cards,
(e) is not for resale, and
(f) expires after 1 year.

If you cancel less than 7 days before the tour, you will have to justify force majeure reasons to qualify for the credit, if not, you will not be entitled to any refund.